Daniel Dark is extremely professional and solution oriented. I have referred him to many people and he always gets rave reviews. Give him a call. You won't be disappointed!!
We were very impressed with the effectiveness of their cleaning as they were able to get out stains that a prior carpet cleaner was unable to get out a couple of years earlier. Even better, the rugs were dry in about 2 hours after treatment. We would highly recommend using them for any of your floor cleaning needs.
My carpets look brand new as a result of the great job by Daniel . I would highly recommend them . The customer service was excellent and they were highly professional in all aspects of the job.
I was amazed at how clean the carpets were and that all the stains and Spots were gone. The carpet was almost dry before the technician left. I recommend these guys to everyone who is looking to having clean carpets without having to wait days for it to dry.
We are very happy with the results! Our carpets look like new. Very friendly and professional.
I was amazed at how clean he got my my rugs. They were stained and had not been cleaned in years but now look brand new. I recommend Heirloom to everyone who wants quality service with a personal touch.
Excellent work! They took an oriental rug that I was almost going to throw away b/c it was so very dirty and smelly. (Dogs). It looks beautiful.
Very knowledgeable, polite staff & they performed an outstanding job on the rugs. Colors are back to new & smells good again. Highly recommend to anyone!
They were very friendly, informative and they arrived on the time.
They were honest and prompt. He is not only a cleaner but soon to be appraiser. You can trust that he knows how important and valuable your rug is to you. Not just for the emotional connection but its intrinsic value too. The two weeks seemed like a long time to wait at first but time flies, and trust me, its worth the wait. Price was fair too, especially after seeing and feeling the results. Not only did the color just pop, the fibers soften greatly too. I bought this rug used and it had pet smells. If I could post photos, I would. Boy, what a difference. Incredible job gentlemen. I will call you back in two years without hesitation.
One Satisfied Customer,
Dewey, UNC Chapel Hill
Go Tar Heels!!!
Thank you, Daniel and team. Wow, what a difference knowledge and care makes. My area rugs were conveniently picked up at my house and brought back clean and free of stains. There were several pet stains on the rugs and this cleaning was thorough to get the smell and spots removed. Daniel is very knowledgeable and will take the time to explain the process of the cleaning to you. He also took the time to educate me about the kind of rug and where it comes from. As a Realtor, I meet many professionals and he is on the top of my list concerning customer service, professionalism, and satisfaction. Great job and thank you.
Excellent service. Explained whole process of cleaning. Rugs came out fantastic even with smoke and pet stains.
Very professional, did a great job of explaining the process. Then delivered, by doing a great job. I will be recommending them to all my friends.
Daniel and his team did a great job. They are competent, courteous and did a great produced results with my rug. It was a larger/heavier Turkish Wool rug that had not been cleaned in 10 years. It was returned to me looking and smelling much better. I recommend Heirloom Rug Cleaning in NC.
Excellent experience. Arrived when they said they would arrive with quality workmanship. Highly recommend!